Refund policy

At Pak Seller, customer satisfaction is our top priority. If you receive a product that is damaged, defective, or not as described, we offer an easy refund process.

Eligibility for Refunds

You may request a refund within 7 days of receiving your order if:

• The item is damaged or faulty

• You received the wrong product

• The product is unused and in original packaging

Non-Refundable Items

• Used or mishandled items

• Clearance or discounted items

• Personal care & hygiene items

Refund Process

1. Contact us at pakseller64@gmail.com or WhatsApp 0322 0116778.

2. Share your order number and clear photos/video of the issue.

3. Once approved, return the parcel to the address provided by our support team.

4. Refund is issued after inspection.

Refund Method

• Bank Transfer

• Easypaisa / JazzCash

Processing time: 3–7 working days after approval.